1.(关于客人)服务性质的英文短语(50条)
1、Glad (nice ) to see you.见到您很高兴
2、We wish you a pleasant stay inour hotel.愿您在我们饭店过得愉快!
3、What can I do for you? 我能为您干点什么?
4、Just a moment, please.请稍等一下。
5、Let me wish you every success. 祝您一切顺利!
6、May I take your ba for you? 我可以为你拿你的手提包吗?
7、I'm sorry to have taken so much of your time. 对不起占用你太多时间了.
8、Room service ,May I come in ? 送餐服务,我可以进来吗?
9、What do you prefer ,tea or coffee? 你喜欢什么?茶还是咖啡.
10、There is a washroom at the end of the corridor.洗手间在走廊尽头。
2.请问宾馆用到的一些简单的接待客人的英语句子
1.Do you want to check in?
2.Do you want King Size Room or Standard Room?
3.Please follow me to have a look at this room.
4.The lowest price is XXXX yuan.
5.I am sorry that it's the lowest price, we can not make further concession.
6.Do you want to check in today?
7.How many days do you want to stay here?
8.Here is the room card( 酒店不说钥匙,都是房卡), please keep safely.
9.Please show me the voucher for registration.
10.Please pay me XX yuan, and xx for room rates, xx for deposit, and the deposit will return after you check out.
3.英文客服常用语
首先第一句一定是“This is 。
(工作地方)Operator,may I help you?” 然后剩下的话根据实际情况作答。 Is there anything I can do for you? What kind of infomation do you need? I'm sorry, the line is busy now。
I can get you through later。 (对不起,您要的号码现在占线,待会儿您在打) Please hold on,I will get it through for you。
(稍等,马上给你转过去) 基本上的“官话”大概其都是这些,都是“车轱辘话来回转”。 没事,千万别紧张,慢慢儿说,实在没听清楚还可以说: Sorry, would you mind repeating what you have just said? (对不起,您刚才说的我没听清,您能再重复一遍吗? ) 记住,只要“客气”就什么事儿都没有。